Milton Transit Five-Year Service Plan
Milton Transit has partnered with Arcadis Professional Services (Canada) Inc. to develop a five-year service plan to cover 2024-2029.
This project will review current transit services to identify potential changes in service delivery methods, service levels and ways to improve efficiency, effectiveness and ridership uptake.
It will also update the existing Transit Master Plan, and recommend short-, medium- and long-term sustainable transit requirements in growth areas, including: Boyne, Derry Green, Britannia, Agerton/Trafalgar, the Major Transit Station Area (MTSA) and Milton Education Village (MEV).
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Why do this study?
As Milton's population and employment continue to grow, effectively managing transportation demand will help attract sound community investment and achieve the corporate vision. Adopting, optimizing and expanding transit supports the Town's transportation network. Goals of the study include:
- Discovery: Establish vision, objectives and guiding principles for Milton Transit in the local and regional context.
- Connectivity: Optimize the transit network and identify key strategic service connections; Enhance customer service and engagement.
- Recovery: Recover and grow system-wide ridership; service loyalty; Improve accessibility, utilization, productivity and financial cost recovery.
- Resiliency: Assess and adapt service deliveries to promote continued safety, efficiency/effectiveness, innovation and financial soundness; Identify and implement industry best practices; Advance supportive technologies and infrastructure.
- Longevity: Transition services to accommodate planned population, employment growth; customer diversification; Embrace sustainability in all aspects of service delivery.
The role of engagement
Engagement is essential to this project’s success, because we need the voice of our community and stakeholders to shape the future of Milton Transit. Consultation will strive to use traditional and innovative ways to reach groups that include transit riders, non-riders, businesses, educational institutions, government agencies, and more!
Related studies
The Town is also in the process of updating its Transportation Master Plan and the Official Plan. The Milton Transit Five-Year Service Plan will focus on transit, which is one part of the Town's larger transportation network.
Next steps
Council will receive a milestone update and then final recommendations for consideration. Upon endorsement, Council will consider implementation through capital and operating budgets, as well as annual departmental and divisional work plans.