'On the Move' Milton Transit Survey

Welcome! The Town has partnered with WSP Canada Group to develop a five year Transit Master Plan, performed in 2018/2019. The plan will review and recommend service improvements, introduce new innovative services and implement advanced technologies to support Milton Transit service growth.

With population growth projected to 228,000 by 2031 Milton Transit is interested in your opinions and ideas about how we currently deliver transit, and in future years as we continue to grow and develop a complete community. Your input will help us serve your needs and those of your fellow residents to reach school, work, play and leisure destinations.

The survey will take approximately 10 minutes to complete. The feedback from the survey will support the development of a draft 2019-2023 plan, which will define service priorities; available for comment at future public input sessions taking place this winter. The final Service Plan will become an integral part of the budget process to set the stage for transit service delivery across the 5 year plan, and beyond.

Milton has set out to build a complete community; fast, efficient and convenient public transit is a key ingredient to achieve this vision. 

Thank you for your contribution!

You need to be signed in to take this survey.

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On the Move!

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Ridership History

How long have you been using Milton Transit? * required
Non-user of Milton Transit - How familiar are you with the following elements of Milton Transit services:
Non-user of Milton Transit - How familiar are you with the following elements of Milton Transit services: Very familiar Somewhat familiar Not very familiar Not at all familiar
Milton Transit routes and schedules
Milton Transit route closest to your home
Milton Transit bus stop closest to your home
Milton Transit fares
Discounted fare program for GO Transit riders
How to get information about Milton Transit
Service changes implemented in 2018 - Introduction of 10 Farmstead effective September 4, 2018
Service changes implemented in 2018 - Introduction of additional trip 1A Industrial effective September 4, 2018
Service changes implemented in 2017 - Introduction of evening service extended to 11pm weekdays effective September 5, 2017
Service changes implemented in 2017 - Introduction of 1C Industrial Saturday service effective April 3, 2017
Service changes implemented in 2017 - Introduction of 9 Ontario South effective April 8, 2017
Options are limited to 4
Options are limited to 5
Non-user of Milton Transit - What is your primary travel mode for trips made within Milton?
Non-user of Milton Transit - When was the last time you were on Milton Transit for any reason?
Non-user of Milton Transit - How often do you take the GO Train?
Non-user Milton Transit - How do you usually get to the GO Train at the Milton GO Station?
Options are limited to 3
Options are limited to 3
Options are limited to
In the past two (2) months, how often have you used Milton Transit services?
When do you usually use Milton Transit?
Options are limited to 3
Options are limited to 3
Options are limited to 3
Options are limited to 3
Please rate the following elements of current Milton Transit services (system wide):
Please rate the following elements of current Milton Transit services (system wide): Excellent Good Fair Poor
On-time performance/service reliability
Service frequency
Hours of operation
Travel time/speed of trip
Cost of bus fares
Availability of Ticket Agents
Connections with GO Train service
Connections with other Milton Transit routes
Availability of maps and schedule information
Accuracy of customer service information
Customer service (Operators)
Customer service (Other Staff)
Bus cleanliness
Safety and security
Accessibility for persons with disabilities
Overall services
Options are limited to 5
How often do you use the GO Train?
Options are limited to 3
Options are limited to 3
Options are limited to 3